Berners Hotel London, London ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Berners Street - W1A 3Be, London, United Kingdom, W1A 3BE

W London sits in the heart of Soho, offering a vibrant blend of luxury and modern amenities. It is the first hotel in the UK to implement DigiValet technology, enhancing guest experience through personalization. This stylish hotel features dynamic spaces for entertainment and leisure, making it a notable landmark in London's cultural scene. Its proximity to top attractions in the West End further elevates its appeal.

Location

W London is conveniently located just a 5-minute walk from Oxford Circus, facilitating easy access to public transport. The hotel is situated 2 miles from Paddington and 12.5 miles from London City Airport. This central location enables guests to explore major attractions like the British Museum and Covent Garden, all within close proximity.

Rooms

Rooms at W London feature the signature W bed, designed by fashion disrupter Jack Irving for optimum comfort. Guests benefit from the innovative DigiValet technology, which facilitates control over room settings including lighting and entertainment. Each room showcases eye-catching design elements, including floor-to-ceiling windows offering city views. Additionally, the MAGC program allows guests to choose cleaning service every third day, promoting sustainability.

Eat & Drink

The Perception bar and lounge offers a unique menu that blends playful brunch options with innovative cocktails. Breakfast at W Lounge features fresh and indulgent selections to kick-start the day. Guests can enjoy delicious Asian Fusion dishes inspired by nearby Chinatown, perfect for sharing. The Perception also hosts various events with local DJs, enhancing the lively dining atmosphere.

Leisure & Business

The hotel's AWAY Spa spans 100 square meters and offers tailor-made treatments in a serene setting, ensuring relaxation before or after a busy day. FIT, the state-of-the-art gym, is open 24/7 and equipped with advanced Technogym machines for fitness enthusiasts. The WIRED Business Centre provides essential services including high-speed internet and workstations for guests needing to conduct business on the go.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

London4300 ft

Airports

London City (LCY) 9.4 mi

London Heathrow (LHR) 17.0 mi

Metro stations

Oxford Circus Tube1700 ft

Bus

Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Day

The spa facilities were immaculate, and the massage I received was one of the best I've ever had.view full review

Impressive Amenities

The room was equipped with a high-tech coffee maker and luxurious bedding that made our stay very comfortable.view full review

Excellent Shower

The shower had fantastic pressure, providing a refreshing experience every morning.view full review

Thoughtful Accommodations

The accessible bathroom features were well-designed, ensuring a comfortable experience for all guests.view full review

Kid-Friendly Fun

The children's play area was engaging and well-maintained, making it a perfect spot for my kids to unwind.view full review

Great Workspace

The business center was equipped with high-speed internet and printing services, making it easy for me to stay productive.view full review

Delicious Breakfast

The breakfast buffet had a fantastic selection, and the freshly made omelets were a delightful start to the day.view full review

Professional Setup

The meeting room was spacious, well-equipped with technology, and provided a focused environment for our discussions.view full review

Cozy Living Space

The living area was beautifully decorated and provided a comfortable atmosphere for relaxation.view full review

Convenient Kitchen

The kitchenette was fully stocked with utensils and appliances, making it easy to prepare meals during our stay.view full review

General

Non-smoking property

Sports & Fitness

Fitness studio

Services

Room service
Laundry

Dining

Restaurant

Room features

Free Wi-Fi in rooms

Media

Television

Location

Berners Street - W1A 3Be, London, United Kingdom, W1A 3BE

Map view

Berners Street - W1A 3Be, London, United Kingdom, W1A 3BE

City landmarks

Museums

The British Museum

3100 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

1.4 mi

Garden

Buckingham Palace

1.4 mi

Square

Trafalgar Square

4200 ft

Museums

National Gallery

3900 ft

Parks

Hyde Park

1.4 mi

Church

Westminster Abbey

1.3 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.6 mi

Marylebone Rd

Madame Tussauds London

1.3 mi

Opera House

Covent Garden

3200 ft

Square

Piccadilly Circus

2900 ft

Great Central House

Marylebone Tube

4100 ft

Public Building

Houses of Parliament

1.3 mi

Gallery

Wallace Collection

4500 ft

Museums

Victoria and Albert Museum

2.1 mi

Clive Steps

Churchill War Rooms

1.2 mi

Market

Borough Market

2.1 mi

Gallery

National Portrait Gallery

3500 ft

Gallery

Tate Modern

1.7 mi

Museums

London Transport Museum

4700 ft

Palace

St James's Park

1.2 mi

Zoo

ZSL London Zoo

1.5 mi

Museums

Sir John Soane's Museum

4800 ft

Bloomsbury

Gordon Square

3600 ft

Museums

Science Museum

2.1 mi

Castle

Tower of London

2.7 mi

Seven Dials Covent Garden

Seven Dials

3100 ft

Museums

Royal Academy of Arts

3600 ft

Nearby

Oxford Street

600 ft

Restaurants

Punch Room

200 ft

10 Berners Street

Gourmet Burger Kitchen

100 ft

3 Berners Street

Galvin Restaurants

500 ft

19 Newman Street

II Sud Restaurant

400 ft

21 Berners Street

Nordic Bar

600 ft

25 Newman Street

Omotesando Koffee

700 ft

8 Newman Street Fitzrovia

Busaba Oxford Circus

500 ft

52-53 Eastcastle Street Oxford Circus

Ember Yard

700 ft

60 Berwick Street

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

Luxurious

Friendly staff

Limited lighting

Priced high

8.4/10

Great

Rooms

8.1

Location

9.0

Service

8.7

Dining

8.5

Kevin

United States of America, May 2024

8.4/10

I had a mixed experience at the hotel. The rooms were bright and flooded with light from the full windows, but they felt small and had poor lighting. The customer service was exceptional, but the pricing could be a concern for some travelers.

Rooms

7.0

The room had tea, coffee, and water, but the lighting was very bad. It felt very small.

Service

9.0

The service, especially from Alvaro, was excellent and helpful. They even went the extra mile to ensure my comfort.

Location

8.0

The location is incredible, especially for work connections and transportation. It's a bit busy but close to key attractions.

Dining

9.0

The dining experience was amazing, particularly at Berners Tavern and Punch Room. The homemade bread was a standout.

Facilities

9.0

The hotel facilities were top-notch, providing everything I needed for a comfortable stay.

Mike

United States of America, May 2024

8.4/10

The hotel offers comfortable and spotlessly clean rooms, although limited drawer space and bad lighting are minor drawbacks. The service is extraordinary, with efficient and professional staff. The location is great for exploring London and accessing transport connections. The dining experience is satisfactory, although improvements could be made. Overall, a wonderful place to stay with great attention to detail.

Rooms

9.0

The rooms are a good size, well organized, cozy, and extremely comfortable. Every detail, from linens to bath products to lighting, has been carefully selected.

Service

9.0

The staff was extraordinary, starting with the front desk manager who went above and beyond to ensure a pleasant stay. They were efficient, kind, and very professional.

Location

9.0

The hotel's location is incredible for both leisure and business travelers, offering easy access to central London and surrounding cafes and restaurants.

Dining

7.0

The dining experience, while satisfactory, could see some improvements to enhance guest satisfaction.

Facilities

8.0

The hotel provides all the necessary facilities to ensure a comfortable and enjoyable stay for guests.

Frank

United Kingdom, March 2024

7.4/10

The hotel is in a great location attracting a crowd most evenings, offering incredible access to work connections, transportation, and exploring London. The rooms were nice and spacious, but lacking complimentary water bottles and cans which could impact the value for money. Service was a mix of extreme kindness and professionalism alongside instances of arrogance and unprofessionalism.

Rooms

7.0

The rooms were nice and big.

Service

6.0

The service was a mix, some very kind and caring, while others were arrogant and unprofessional.

Location

8.0

The location is incredible, ideal for work connections and exploring London.

Dining

9.0

The dining was superb, especially at the Punch Room bar.

Facilities

7.0

The facilities need some fine-tuning.

Maurice

United Kingdom, January 2024

8.8/10

The hotel offers nice and charming rooms, with a bottle of champagne, and a fresh fruit basket. However, there is not enough drawer space and the lighting is very bad. The rooms are quiet and pitch black, which I appreciate to avoid light disturbance. The service is amazing, with knowledgeable and helpful staff creating a lovely atmosphere, and even accommodating room requests. The location is great, close to theaters and Oxford Street, yet situated on a quieter side street. The dining experience is excellent, particularly at Berners Tavern and the Punch Room bar. The facilities are impressive, and the price is reasonable for the value provided.

Rooms

8.0

The rooms are nice and charming, quiet, and pitch black for undisturbed sleep.

Service

9.0

The service is outstanding, with a very lovely atmosphere and accommodating staff.

Location

9.0

The hotel is conveniently located near theaters and Oxford Street on a quieter side street.

Dining

9.0

The dining experience is excellent, especially at Berners Tavern and the Punch Room bar.

Facilities

9.0

The facilities are impressive and well-maintained.

George

United States of America, December 2023

9.0/10

I had a pleasant stay at this hotel. The rooms were of a high standard, although not overly spacious, they had a queen-sized comfy bed with white linens and a fun fake fur throw for a touch of glam. However, the lack of complimentary water was a downside considering the price of the stay. The staff and service were excellent, especially with organizing last-minute requests like couriers and shopping deliveries.

Rooms

8.0

The rooms were nice, with a comfortable bed and stylish decor.

Service

9.0

The staff provided exceptional service, going above and beyond to assist us.

Location

10.0

The location was fantastic, offering easy access to central London and a lively nighttime scene. It was close to theaters and Oxford Street but situated on a quiet side street.

Dining

9.0

The dining experience was superb, with excellent food and drinks available. The bar, Punch Room, is a must-visit for top-notch beverages.

Facilities

9.0

The facilities were top-notch, providing everything needed for a comfortable stay.

Gemma

United Kingdom, December 2023

8.6/10

The hotel surprised me with its impeccable rooms and excellent customer service. Although the rooms were on the small side, they were modern and fairly comfortable, standing out compared to other London hotels. The staff and communication with the hotel team were wonderful, making my stay enjoyable overall.

Rooms

8.0

The rooms were modern and fairly comfortable, a great surprise for London standards.

Service

9.0

The hotel team provided excellent customer service, which enhanced my stay.

Location

9.0

The hotel's location is incredible, especially for work connections and easy transportation access in London. It's busy but convenient, with a lively social scene nearby.

Dining

8.0

I enjoyed excellent breakfast at Berners Tavern and the top-notch drinks at Punch Room. The dining experience was high quality with a la carte options.

Facilities

9.0

The hotel boasts high-quality facilities, including the popular Punch Room bar and a wonderful breakfast at Berners Tavern.

John

United States of America, November 2023

8.8/10

I had a wonderful stay at the hotel, enjoying the modern and cozy rooms, exceptional service, and fantastic dining options. The location was ideal for exploring the vibrant neighborhoods around the hotel, although slightly overpriced compared to similar options in the area.

Rooms

9.0

The rooms were chic and cozy, offering a good size and extreme comfort.

Service

9.0

The service was extraordinary, with the front desk manager going above and beyond to make my stay special.

Location

8.0

The hotel is in a great location on a quiet street, ideal for exploring trendy boutiques and cafes in the vibrant Soho and Fitzrovia neighborhoods.

Dining

9.0

The dining experience was excellent, especially the drinks at the renowned Punch Room bar.

Facilities

9.0

The facilities were top-notch, enhancing my overall experience at the hotel.

Michael

United Kingdom, October 2023

8.6/10

The hotel was lovely overall, with clean and comfortable rooms and a friendly staff. However, the lack of complimentary water in the rooms was a downside, and the prices for certain items were high. The location was fantastic for exploring the vibrant Soho area, and the service was exceptional with attentive staff fulfilling requests promptly.

Rooms

8.0

The loft room was clean and comfortable, but lacked complimentary water bottles or cans, which was disappointing for the price paid.

Service

9.0

The service was top-notch, with staff going above and beyond to accommodate requests and make guests feel welcome.

Location

10.0

The hotel's location in the Soho area was fantastic, perfect for exploring and close to various amenities and transportation.

Dining

8.0

I enjoyed a delightful breakfast at Berners Tavern before checkout, although some may find the prices a bit high.

Facilities

8.0

The hotel offered great facilities, although it would have been nice to have more inclusive amenities for the price paid.

Gerard

United Kingdom, August 2023

9.2/10

I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff was lovely and very accommodating. The location was convenient, close to major attractions and shopping. The dining experience was excellent, with delicious European dishes. The facilities provided were top-notch, making my stay enjoyable.

Rooms

9.0

The rooms were perfectly sized and ready for us even though we arrived early in the morning.

Service

9.0

The staff was friendly and went above and beyond to accommodate us.

Location

10.0

The hotel is close to theatres and Oxford street but situated on a quieter side street, making it easy to explore central London on foot.

Dining

9.0

The dining experience was amazing, with a variety of delicious dishes and exceptional service.

Facilities

9.0

The hotel's facilities were top-notch, enhancing the overall experience of my stay.

Greg

United States of America, June 2023

8.6/10

This hotel is truly a hidden gem that crafts each cocktail to perfection, although the rooms lack some drawer space and suffer from poor lighting. The spacious accommodations and luxurious bathroom create a lavish experience, albeit priced for central London standards.

Rooms

8.0

The rooms, while wonderfully appointed and spacious, could improve with more drawer space and better lighting.

Service

9.0

The service here was extraordinary, with friendly and knowledgeable staff who went above and beyond to ensure our comfort.

Location

9.0

Nestled in a quieter side street, this hotel offers proximity to theaters and shopping, making it a convenient spot for exploring central London.

Dining

8.0

The impressive restaurant served excellent dishes with amazing staff, although prices were higher compared to other hotels in the area.